1. Eligibility
By accessing or using RevnIQ, you confirm that you have the legal authority to enter into a binding agreement on behalf of yourself or the organisation you represent. RevnIQ is a business platform — it is not intended for personal, non-commercial use or for individuals under the age of 16.
2. Use of services
You agree to use RevnIQ only for lawful purposes and in accordance with these Terms. You must not:
- Use the platform in any way that violates applicable UK or international law or regulation
- Attempt to reverse-engineer, decompile, or extract the source code of the platform
- Disrupt, overload, or compromise the security or integrity of our systems
- Access the platform to build a competing product or service
- Share, sell, or transfer your login credentials to any unauthorised third party
- Scrape, harvest, or systematically extract data from the platform without our written permission
- Misrepresent your identity or affiliation when using RevnIQ
We reserve the right to investigate and take appropriate action — including suspending or terminating accounts — for any suspected breach of these obligations.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must:
- Provide accurate and complete information when registering
- Keep your password secure and not share it with others
- Notify us immediately at support@revniq.com if you suspect any unauthorised access to your account
We cannot be held liable for any loss or damage arising from unauthorised use of your account where you have failed to keep your credentials secure.
4. Subscriptions & payment
Access to RevnIQ requires an active, paid subscription. By subscribing, you agree to the following:
- Billing cycle — subscriptions are billed monthly or annually depending on your chosen plan. Billing occurs automatically at the start of each renewal period.
- Cancellation notice — all cancellations require a minimum of 60 days' written notice prior to your next renewal date. Notice must be submitted in writing to support@revniq.com. Verbal cancellations are not accepted.
- Non-refundable fees — subscription fees are non-refundable except where required by applicable law or as explicitly stated in a separate agreement.
- Price changes— we reserve the right to change our pricing. We will give you at least 30 days' notice of any price increase before it takes effect.
- Non-payment — if payment fails or is not received, we may suspend or terminate access to your account. Outstanding balances may be referred to a collections process.
5. Free trials
New subscriptions begin with a 14-day free trial. You must provide valid payment card details to start the trial, but you will not be charged during the trial period. You may cancel at any time before the end of the 14 days at no cost.
Unless you cancel before the trial ends, your trial will automatically convert to a paid subscription at the applicable plan rate. From that point, the subscription terms in Section 4 apply, including the 60 days' written notice required to cancel.
Trial access is provided without warranty. We reserve the right to modify or discontinue trial offers at any time without notice.
6. Intellectual property
All rights in and to the RevnIQ platform — including its software, design, trademarks, content, and underlying AI models — are owned by or licensed to RevnIQ. Nothing in these Terms transfers any intellectual property rights to you.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your internal business purposes during your active subscription. You may not:
- Copy, reproduce, or redistribute any part of the platform or its content
- Create derivative works based on the platform
- Use our trademarks or branding without our prior written permission
7. Data & privacy
Your data remains yours. By using RevnIQ, you grant us a limited licence to process your data solely to deliver, maintain, and improve our services. We will handle your data in accordance with our Privacy Policy, which forms part of these Terms.
Where RevnIQ processes personal data on your behalf (for example, data about your team members or contacts), we act as a data processor and you act as the data controller. Our data processing obligations are set out in our Privacy Policy and, where applicable, a Data Processing Agreement.
8. Service availability
We aim to provide continuous, reliable access to RevnIQ but cannot guarantee uninterrupted availability. The platform may be temporarily unavailable due to:
- Scheduled maintenance (we will give advance notice where possible)
- Emergency security patches or infrastructure changes
- Circumstances beyond our reasonable control (force majeure)
We will make reasonable efforts to minimise downtime and to restore service promptly. Planned maintenance will be communicated via email or in-platform notification where feasible.
9. Termination
By you: You may cancel your subscription at any time, subject to the 60-day written notice requirement set out in Section 4. Access continues until the end of the paid period.
By us: We may suspend or terminate your account immediately if:
- You materially breach these Terms and fail to remedy the breach within 7 days of written notice
- You engage in fraudulent, abusive, or illegal activity
- Payment is not received after reasonable attempts to collect
Upon termination, your right to access the platform ceases immediately. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law) will continue to apply.
10. Disclaimers
RevnIQ is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
In particular:
- Third-party tender data — we aggregate data from public procurement portals. While we strive for accuracy, we cannot guarantee that tender information is complete, current, or error-free. You should always verify opportunities directly with the contracting authority before submitting a bid.
- AI-generated content — AI features (including bid assistance and recommendations) are tools to support your decision-making. They do not constitute professional, legal, or procurement advice. You are responsible for the accuracy and compliance of any bids you submit.
- Outcomes — we make no guarantee that using RevnIQ will result in winning any particular tender or achieving any specific business outcome.
11. Limitation of liability
To the fullest extent permitted by applicable law:
- RevnIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of business opportunity, or reputational harm — even if we have been advised of the possibility of such damages.
- Our total aggregate liability to you arising out of or in connection with these Terms or your use of the platform shall not exceed the total subscription fees you paid to us in the 12 months immediately preceding the claim.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
12. Changes to these terms
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 30 days before the changes take effect. The updated Terms will be posted on this page with a revised "Last updated" date.
Your continued use of RevnIQ after the effective date of changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must cancel your subscription before they take effect.
13. Governing law
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
14. Contact us
If you have any questions about these Terms or wish to exercise any rights under them, please contact us:
Email: support@revniq.com
You may also view our Privacy Policy.